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Course Payment Terms & Conditions |
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Please ensure
that you read the following information
carefully.
The following course payment terms are to be
adhered to unless alternate arrangements
have been agreed by ESTS International in
writing (electronic such as email or
hand-written format on letter-headed paper
with a valid signature). |
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Course deposit payment type: |
Deposit amount: |
Deposit to be received no later
than: |
Outstanding balance payments: |
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By cheque |
50% Deposit of your total course
cost |
3 weeks prior to course commencement
date |
Outstanding balance to be received
no later than 2 weeks prior to
course commencement date. If under 2
weeks, payment by card can be made
up to 7 days prior to course
commencement date via special
arrangement with ESTS International. |
By credit / debit card
(Online Payment) |
N/A |
N/A |
The FULL amount must be paid at the
time of booking the course online
through our secure online payment
system provided by Google Checkout. |
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By
Bank Transfer |
The
full amount must be made no later
than 7 days prior to the
commencement of the course. If under
7 days, payment using this method
will only be accepted by direct
consent from ESTS International on
proof that transfer has been made in
the form of a bank transfer receipt. |
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NOTE:
A cash payment may be made on the
first day of the course ONLY if a
deposit has been made prior and has
cleared. There are no exceptions to
this rule. |
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Course Cancellation (Student) Refund Terms &
Conditions |
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Cancellation must be notified and received
in writing or email (info@specialist-security.com)
to the Head Office as per the table below.
Failure to do so will result in complete
forfeiture of the full deposit or full
payment. Cancellation received that are made
in writing or email will receive the
following refunds as per the guidelines
below. If a student wishes to change his/her
course date instead of cancelling, this may
be done no less than 14 days prior to the
date he or she was to originally attend. |
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Cancellation notice to be received
by ESTS International in writing or
by email |
Refund Amount after £100 Standard
Cancellation Fee |
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Cancellation notice
of 31 days or over prior to
commencement date of the course |
90% refund of monies
paid after the £100 standard
cancellation fee |
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Cancellation notice
of 22 to 30 days prior to
commencement date of the course |
70% refund of monies
paid after the £100 standard
cancellation fee |
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Cancellation notice
of 14 to 21 days prior to
commencement date of the course |
50% refund of monies
paid after the £100 standard
cancellation fee |
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Cancellation notice
of 13 days or less prior to
commencement date of the course |
0% refund & no course date transfer |
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Course Cancellation (ESTS International)
Refund Terms & Conditions |
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Should for some unforeseen reason, ESTS
International be required to postpone or
cancel a course, we will refund you 100% of
the money you have paid to us or you can opt
to attend another course date. We are not to
be held accountable for any other costs you
may incur, such as travel or accommodation.
Please note: We have been in business since
2003, and never had to cancel a course as
yet, but we are obliged to mention this. |
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The
Right to Refuse |
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Our Instructors retain the right to refuse
to instruct disruptive students or anyone
they feel is having a detrimental effect on
the daily running of the course. This
includes any student they feel is causing
disruption, bad feelings towards either
fellow students or the Instructor, or is
blatantly interfering with the running of
the course. ESTS International will always
investigate any such cases and should the
Instructor provide us with sufficient
reason, the students will be excluded from
the course permanently. If the student is
attending a course paid for by either their
company, government or any other official
party, a report of the exclusion will be
forwarded to them. If this occurs at the end
of a course, ESTS International will
withhold all course literature,
certification and reports indefinitely.
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