ESTS International is a provider of both accredited and customised security courses and programmes. We have Approved Centre status by the UK DfT Maritime & Coastguard Agency (MCA) and Edexcel. We provide courses in Maritime Security (MARSEC), Hostile Environment Awareness Training (HEAT), Anti-Kidnapping, Personal Security, Close Protection and Commercial Security. We also provide Clients with Security Consultancy Services and design and deliver Specialist Security Training.
 
ESTS International              
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Terms & Conditions of Sale
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Description
All descriptions, specifications, advertising, and overview information displayed on our website in relation to the Services are issued or published for the sole purpose of giving an approximate idea of the Services to be provided. They will not form part of the contract between us. The Services delivered may differ in non-material respects from the information provided on our website. We may make any change to the specification or design of the Services which are required to conform to any applicable safety, statutory or regulatory requirement, or do not materially reduce their quality.

Price of the Services
The price(s) of the Services are displayed on our website at the time you place your order. Unless stated otherwise, all prices stated on our website are exclusive of value added tax (VAT). Please Note: All prices are subject to change without prior notice.

Note: Our website contains a large number of Services and it is always possible that, despite our best efforts, some of the Services listed on our website may be incorrectly priced. We will not be obliged to supply the Services at the incorrect price, even if we have accepted your order.

Payment
We must receive payment in full for all the Services you order before your order can be processed. Payment for the Services will be taken through our third party payment provider (WorldPay) or by bank transfer (BACs) through the issue of a company invoice, including Purchase Order Numbers (provided by the customer). Payment will be received by us upon confirmation from such provider that the transaction has been successfully completed.

Placing an Order for Classroom Courses
You may place an order with us through this website in relation to the classroom courses sold on our website. We will send you an email which will acknowledge your order, confirming the order details and details of how to attend the selected classroom course (Course Joining Instructions). A contract between us comes into force once your order has been received and actioned by ESTS.

 

Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at the time of making it and completing the online booking form. You will be requested to acknowledge receipt of the confirmation email and must comply with this to confirm the order and secure your seat on the course. Failing to reply to this email does not void and contract between our two parties.

All orders are subject to availability and we reserve the right to reject any order for any reason. If we reject an order (for whatever reason) we will inform you as soon as possible.

Cancellation Classroom Course Order
You may cancel any order for Classroom Courses up to five (5) days prior to commencement of classroom course and receive an eighty percent (80%) refund. Orders cancelled with less than five (5) days notice prior to course running date will result in no refund being made. By submitting a booking you are agreeing to these terms and conditions without exception. Companies placing candidates onto courses are also bound by and agreeing to these cancellation terms, inclusive of those paying by BACS or Purchase Order (PO) Number.

Failure to Attend Classroom Course Order
By failing to attend a course without observing the afore-mentioned cancellation clause, you are still liable for the full costs associated with the delegate(s) attending course(s). Failure to make good on non-attended courses without prior (proven) cancellation notice will result in legal action to claim costs under UK law.

Placing an Order for eLearning (Online) Courses or Services
Any eLearning courses advertised on this website are provided and managed by our Strategic Partner (Virtual Training Centre Limited) and all purchases of eLearning / online courses are made through their website. The relevant terms and conditions as provided on their website govern the purchase and taking of such courses. These terms and conditions include cancellation of courses.

 
 
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Intrepid Risk Management Approved by the UK Department for Transport (DfT) Maritime & Coastguard Agency (MCA). Approved by the UK Department for Transport (DfT) Maritime & Coastguard Agency (MCA).
 
  
 
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     Website Page Updated: March 2018