ESTS International is a provider of both accredited and customised security courses and programmes. We have Approved Centre status by the UK DfT Maritime & Coastguard Agency (MCA) and Edexcel. We provide courses in Maritime Security (MARSEC), Hostile Environment Awareness Training (HEAT), Anti-Kidnapping, Personal Security, Close Protection and Commercial Security. We also provide Clients with Security Consultancy Services and design and deliver Specialist Security Training.
 
ESTS International  

For Assistance Call Us:

 +44 (0) 161 - 763 - 1444

Email Us:

 contact@specialist-security.com
Website Homepage | Maritime & Port Security Courses | Personal Security Training Courses | Personal Development Courses | Contact Us
 
   
   
   
 
 
 
 
CPD Accredited
Online Resolving Conflict Course
Click here to visit our LinkedIn Company Page. Click here to visit our LinkedIn Group. Click here to visit our Facebook Group. Click here to visit our YouTube Page. Click here to Subscribe.
 
 

Organisational conflict, or workplace conflict, is a state of discord caused by the actual or perceived opposition of needs, values and interests between people working together. Conflict takes many forms in organisations. There is the inevitable clash between formal authority and power and those individuals and groups affected.

There are disputes over how revenues should be divided, how the work should be done and how long and hard people should work. There are jurisdictional disagreements among individuals, departments, and between unions and management. There are subtler forms of conflict involving rivalries, jealousies, personality clashes, role definitions, and struggles for power and favour.

There is also conflict within individuals - between competing needs and demands - to which individuals respond in different ways". Conflict is something that happens in every walk of life, from home to work.  It happens when people have great relationships and when they don't. 

Your ability to handle conflict can have a significant impact on the outcome as well as how others view you.  During this course you are going to discover what conflict really is as well as how to deal with it effectively.

The following subjects are covered in great detail within this online Resolving Conflict Course.

Communication Introduction
Questioning Skills
Listening Skills
Managing Your Emotions
The Right Behaviour
Resolving Conflict

 

Online Course Details

 

Price: 50 +VAT (where applicable)
Duration: 1 Hour | Online Course
Assessment: Not Applicable
Certification: Certificate of Completion

 

Click Here to Buy this Course

 

Click Here to View the Free Demo Course

 


 

 

 
 
 
 
 

 

https://virtual-training-centre.com

 

ESTS International's Approved Strategic Partner for all Online Training Courses

   
 
 
Contact Us
+44 (0) 161 763 1444
contact@specialist-security.com
ESTS International | Digital World Centre | 5th Floor | 1 Lowry Plaza | The Quays | Salford | Manchester M50 3UB | United Kingdom
 
  Privacy Policy Use of Website
  Terms of Sale Cookie Policy

Company Details
Executive Security & Training Ltd (ESTS International) is registered in England & Wales.

Company No: 05096008 | VAT No:
138 229 115

ESTS International are a
PCI DSS Compliant Company - Approved WorldPay Merchant
 

Strategic Alliances

Intrepid Risk Management

 
Awarding Body
Approved by the UK Department for Transport (DfT) Maritime & Coastguard Agency (MCA). Approved by the UK Department for Transport (DfT) Maritime & Coastguard Agency (MCA).  
 
 
  
 
Copyright 2004 - 2017 Executive Security & Training Services Ltd (ESTS International) - All Rights Reserved  

     Website Page Updated: September 2017